Quinns M&E is delighted to report the successful renewal of the company’s BAFE (British Approvals for Fire Equipment) accreditation this month. BAFE is the independent registration body for Third Party Certificated fire safety organisations across the UK.

Quinns M&E has been installing fire alarm and emergency lighting systems for many years and has a team with a vast knowledge of these systems working to BS5839 and BS5266.

The company believes that the best way to demonstrate competence to its clients within this area is to maintain the highest recognised standard which is BAFE. The business first achieved this accreditation in 2013 and is delighted to have its certifications renewed following the successful audit.

These vital accolades do not happen by accident. Quinns’ MD, Kris Quinn, would like to extend a special thanks to Darren Conn and Adam Quinn for all the preparatory work involved plus dealing with the Auditor over the two days.

The company is also grateful to Scott Rumson from NSI for his guidance and support throughout the process.    

Author: Patrick Harrington, Operations Manager

Well, the shift from working at a large corporate to an SME continues to prove a huge eye-opener.  

When things went wrong at the Bank there was always a department to sort things out- a Lloyds equivalent of Mr Benn appeared “as if by magic” and the problem was solved! This occurred with minimal impact on my time, and I was able to crack on with the day job.

Yet, as I write this, we are only at mid-morning on Wednesday and already the following has happened this week:

  • Two more of our vans have had faults reported and are in the garage- that is now a total of five currently off the road for various reasons.
  • Our phone/internet provider has decided to remove the named contact from their files – they are now refusing to speak with us about our intermittent online reception.
  • An engineer we were due to meet on site decided to turn up an hour early and then left before we arrived at the allotted time.
  • An outbreak of chickenpox has caused havoc with childcare arrangements which in turn affects where our engineers can be.       

On the face of it none of the above are disastrous (unlike when we ran out of tea bags this morning and I had to hotfoot it to Tesco!), but all take time and resources to resolve. We are too few for any of us to walk past these problems and we all need to muck in accordingly.

I am not complaining- I love the job and what it entails. I simply thought this entry would likely resonate with our fellow SMEs and open the eyes of others to the challenges faced when running businesses of this size. Let’s see what the rest of the week brings!    

This weekend, the Quinns team joins the nation as we pay tribute to those who have given their lives in conflicts from World War I until the present day. This time of year is particularly poignant here in Wiltshire which of course is home to so many people serving their country.

At Quinns M&E, we are privileged to carry out mechanical and electrical works for a number of military and RAF sites. This has been a core part of our business for so many years, and we continuously strive to provide the optimum level of service to ensure these vital locations function as they should. Kris Quinn, Managing Director at Quinns, never takes this work for granted and consistently goes above and beyond to ensure health and safety and adherence to MOD security is never compromised.

The company has proudly employed ex-military personnel in the past and a few of our colleagues have strong family army connections. Therefore, we are delighted to announce that Quinns has committed to supporting a Military Resettlement Scheme. As a registered employer, we will assist ex-servicemen and women as they transition from active service to civilian employment within our sector.

As we pay our respects to those who have paid the ultimate price for us, we at Quinns are fully aware of the debt we owe to the Armed Forces Community.

Lest we forget.

Quinns M&E is delighted to announce the company is expanding to meet the needs of our customers and the changing industry requirements.

As the renewables sector continues to rapidly evolve, the increased demands of MCS accreditation, low carbon technology retrofits and the upturn in design and build projects, the need for cost-effective heat loss, technical drawing, 3D visualisations and MCS Standards approval has never been greater.

As a result, we at Quinns are proud to be expanding our mechanical services team with the addition of two new qualified building services engineers.

The expansion of our mechanical services team demonstrates our commitment to our customers’ requirements, enabling greater service availability, new service offerings and application of new technologies.

Author: Patrick Harrington, Operations Manager

This week we celebrated World Mental Health Day and I felt that as a firm we could not let it pass without posting some thoughts. 

As a male in my late fifties, I am of the generation where the advice given if you were feeling down was to “snap out of it”! Mental health was never on the workplace agenda, and you would only ever ask for time off work for a “tangible, physical” illness or a bereavement. Even when employers began accepting the concept, I suspect I was not alone amongst my peers in initially dismissing the notion of an alternative approach.

My belief is that as an employee, you owe a duty of care to your company, manager, and colleagues, meaning you should only miss work for “genuine reasons”. This has always been the case, but what needed to change, and rightfully continues to evolve even to this day, is what constitutes those “genuine reasons”.

So where do we go from here? It’s clear that a balanced approach is needed when handling employee mental health. Although larger corporations have the resources to provide ongoing support throughout the year, as an SME we also remain committed to continually improving the mental health support we offer our team here at Quinns.

So far, we have instigated a range of benefits designed to support not only our employees, but also their families. We ensure that tools and confidential helplines are available to support mental wellbeing and our team are regularly reminded of these resources.

But more importantly, our Managing Director, Kris, is unwavering in his genuine support of his employees both in and outside of the workplace, for example if they face any issues with their children, sick family members or emergencies at home. He is also incredibly supportive of those who require extended time off – aiming to remove as much from the shoulders of employees and their families as possible.

Finally, taking the lead from Kris, we all look out for each other. People proactively ask after each other’s welfare and lend a listening ear whenever needed. In some ways, building a culture like this adds more value than any external resource and ensures that every Quinns team member knows they never have to struggle in silence.

Since joining the company, my attitude to mental health has certainly changed and I am proud of how we look after our people here at Quinns.                  

Author: Paddy Rynne, Procurement & Project Manager

With winter approaching, the chilly winds and dropping temperatures serve as a reminder of the essential role played by boilers in keeping our homes warm and comfortable. In the rush to prepare for this, many homeowners tend to overlook the importance of regular boiler servicing and maintenance, myself included. But many aren’t aware of exactly why taking care of your boiler before the cold sets in is crucial for a cosy and stress-free winter.

Reliable Heat Source

Your boiler is the heart of your home’s heating system. When winter arrives, it’s not the time to discover that your boiler isn’t functioning correctly. Regular servicing and maintenance ensures that your boiler is in optimal working condition. This reliability guarantees that you and your family stay warm throughout the winter without unexpected interruptions.

Efficiency and Cost Savings

A well-maintained boiler operates efficiently. It consumes less fuel while providing the same or even better heating performance. This efficiency translates to lower energy bills, which is always a welcome relief during the expensive winter months. Additionally, efficient boilers have a longer lifespan, reducing the need for costly replacements.

Safety First

Safety should never be compromised, especially during the winter when we rely heavily on heating systems. Neglected boilers can develop issues like leaks or even emit dangerous gases like carbon monoxide. Regular servicing includes safety checks to identify and rectify potential hazards, ensuring the well-being of your household.

Avoiding Emergency Repairs

Winter is a peak season for boiler breakdowns, and emergency repairs can be both costly and inconvenient. Regular maintenance helps identify and address issues early on, reducing the risk of sudden breakdowns. By proactively taking care of your boiler, you can avoid the hassle and expense of last-minute repairs.

Peace of Mind

Knowing that your boiler is in good shape provides peace of mind. It eliminates the worry of facing unexpected heating problems in the middle of a cold night. With a well-maintained boiler, you can relax and enjoy the winter season with confidence, knowing that your home will remain warm and cosy.

Winter is a season that demands a reliable and efficient heating system, and your boiler is at the forefront of that requirement. Don’t wait until the frosty weather is upon us to think about your boiler’s well-being. To help ensure a warm and trouble-free winter ahead, give Quinns a call on 01980 625449 to schedule in your professional boiler service at better rates than you might think.

Quinns M&E is delighted to announce the expansion of the company’s Construction Team, with the addition of two new employees, and the progression of the construction team’s first Apprentice who is moving onto his second year at college.

Luke Denton continues to act as the player-manager, so to speak. His role is primarily to project manage and organise the team, but also to continue to undertake his carpentry works.

New to the team are Garry Beardsley, who is a plasterer by trade but possesses a full range of building skills, and Richard Neate, who is primarily a flooring contractor but again provides a wealth of experience in general building work.

Lewis Russell will continue his work towards his full carpentry qualifications.

In March this year, Quinns achieved the FIRAS certification for the company’s electrical and mechanical teams. The voluntary, third-party certification scheme promotes good practice for the installation and maintenance of passive fire protection products and provides reassurance to customers that fire protection installed by Quinns is correct to specification and will provide the required level of fire protection.

With the Construction Team now also accredited by FIRAS, any preparatory or remedial works that may be required for these jobs can now be carried out in-house by Quinns.

Kris Quinn, Managing Director commented, “This new string to our bow means Quinns can offer complete building refurbishment packages, which is something we have been working towards for almost 18 months. The team has made a flying start, having already undertaken projects in educational buildings and veterinary practices.

We are delighted to have two such experienced people join the business and look forward to sharing future successes from the Construction Team.”                   

Author: Patrick Harrington, Operations Manager

As the new academic year begins, I wanted to highlight the Quinns Apprentice Scheme and my admiration for the dedication Kris and the Directors show towards investing in future talent.

We are delighted to have recently welcomed Matthew Graham who is joining us as an Apprentice Electrician and commences his studies at Andover & Sparsholt College later this month. This is the start of a 4-year journey leading to full NVQ 3 qualification and an AM2 Practical Assessment.

On the Mechanical side of the business, Daniel Sparrow joined us in July and starts at Wiltshire College this month. Daniel will work towards full qualification both as a plumber and heating engineer. We wish Matthew and Daniel every success as they combine on-the-job training with college assessments over the coming years.

At the other end of the spectrum, we are delighted that three of our Apprentice Engineers are just a single practical assessment away from full qualification. With the support of JTL and Wiltshire College, Rhodri Thomas, Lewis Wakeford and Matthew Young have all progressed beyond our expectations and the Company Directors are excited about their future prospects.     

To keep up with the level of enquiries, the business is keen to upskill on our Mechanical side. We are pleased that we will be working with a new assessor to ensure that Jake Shinton & Tyren Harrington complete their Domestic Gas and Plumbing portfolios as soon as possible. Again, we are in no doubt that both are excellent engineers and will achieve their final sign-off over the coming months.          

Finally, Andrew Conway and Lewis Russell start their second years in Electrics and Carpentry respectively and again we look forward to supporting them through the process.

Kris and the team are justifiably proud that we have now have nine apprentices. Again, as a person new to the industry, I did not realise the level of commitment required on the company’s behalf to embark on these schemes. At the same time, I have been amazed at the attitude and desire to learn shown by all these young people and I look forward to watching them succeed over the next few years and beyond.  

Author: Patrick Harrington, Operations Manager

I am now approaching my fifth month as Operations Manager at Quinns, and given I had no previous Mechanical & Electrical experience whatsoever, I have learnt so much already.   

One aspect of the industry that has surprised me is the volume and regularity of audits which the company must pass to keep its accreditations live. Without these, the business cannot continue to offer our diverse range of specialist services. Indeed, since my first day with the company on 23rd March, Quinns Ltd has been subject to and passed as many as five audits with a six due next month. 

There are three key reasons I wanted to raise this: 

Firstly, audits are time consuming in terms of preparation and, in addition to membership costs for the various bodies, in some cases are chargeable as well. To cover these costs, the company must regularly revise its hourly rates so that our customers continue to be provided with fully guaranteed, quality installations and maintenance.

Secondly, I wanted to express my admiration for the Technical and Operational Directors at Quinns who prepare meticulously for the audit days themselves, presenting detailed folders of information and in many instances accompany the auditors on site visits. There is a feeling of pressure in the lead up to the day itself and this dedication has led to all audits being successfully passed.    

Finally, it would be remiss of me not to mention the auditors themselves. Our MD, Kris Quinn, is at pains to ensure a warm welcome is received, each guest is treated with respect and of course offered regular refreshments. In return, I have to say that each auditor has been incredibly supportive, pulling in the same direction as the company and giving guidance where appropriate. This enables us to demonstrate continual improvement and keep up with the inevitable changes that occur.  

Audits are not going away; they are necessary for businesses like ours to maintain integrity, continue operating in our niche sectors and add to our skillset. For a company of our size, it can be a challenge to keep so many plates spinning, but we will continue to embrace rather than dread the events and use them in a positive manner. Wish us luck for the next one!                  

Quinns Ltd is proud to announce that the company has achieved full MCS accreditation for the installation of solar PV.

MCS is an industry-led quality assurance scheme, which demonstrates the quality and reliability of approved products and installation companies.

Being MCS certified demonstrates to our customers we install to the industry-expected level of quality every time.

There are four elements to becoming MCS certified:

  1. A commitment to quality workmanship
  2. Commitment to customer care
  3. Demonstrate competency
  4. Committing to continual improvement through the deployment of an effective management system

Kris Quinn, Managing Director commented, “Working with an MCS certified company ensures the safety and quality of your solar PV products and installation, which is hugely important for homeowners.

We are also delighted that becoming a Solar PV MCS Certified Installer means our clients can access the Smart Energy Guarantee scheme which brings rewards for energy returned to the grid. Please click here to learn more.”